AI Chatbot Development Development
RAG-powered chatbots with tool use, memory, and human handoff — integrated into your existing CRM, support stack, or web app.
Built for teams like yours
SaaS & product teams
Embedding in-app support that deflects tickets without sacrificing answer quality.
Enterprise support ops
Automating Tier 1 across regions with audit trails and human takeover.
Regulated industries
Finance, health, and public sector — GDPR-first architecture and eval guardrails.
Capabilities included in your build
RAG & knowledge base integration
Connect docs, wikis, and tickets so answers stay grounded in your real data.
Multi-channel deployment
Ship one assistant across web, Slack, Microsoft Teams, and WhatsApp.
Human handoff & escalation
Route to agents when confidence drops — with full conversation context preserved.
Tool use & function calling
Let the bot book meetings, update CRM records, or trigger workflows in your stack.
Conversation memory & context
Session and user memory without leaking data across tenants or regions.
GDPR-compliant data handling
EU residency, retention policies, and audit logs built in from commit one.
How we ship
- 01
Discovery
We start with a structured workshop to map goals, users, constraints, and success metrics.
- 02
Design
Wireframes evolve into interactive prototypes you can test with real users before a line of production code is written.
- 03
Build
Weekly demoable increments, written tests, and code reviews — no surprises at launch.
- 04
Launch
Hardened deployments, observability, and a launch plan covering rollout, comms, and rollback.
- 05
Iterate
Post-launch we track usage, fix friction, and ship improvements on a cadence that fits your roadmap.
Engineered for outcomes, not invoices
- Reduce support ticket volume by automating Tier 1 queries
- Deploy across web, mobile, Slack, and WhatsApp from one codebase
- Human handoff when confidence score drops below your threshold
- Full conversation logging with GDPR-compliant data retention
- Optional 24/7 SRE coverage post-launch
A modern, proven foundation
We pick boring, battle-tested tools so your platform stays maintainable five years from now.
Common questions
+How long does an AI chatbot build take?
A production v1 with RAG and one channel typically ships in 8–12 weeks. Multi-channel and enterprise SSO add 2–4 weeks.
+Can it integrate with our existing CRM or helpdesk?
Yes — we integrate with Salesforce, HubSpot, Zendesk, Intercom, and custom APIs via webhooks or native connectors.
+What LLMs do you use — OpenAI, Anthropic, or custom?
We match the model to your risk profile: hosted APIs, Azure OpenAI, or self-hosted open-weights in the EU when data cannot leave your VPC.
+How do you handle GDPR with conversation data?
Lawful basis mapping, retention windows, right-to-erasure flows, and EU hosting options are documented before go-live.
+Can the bot escalate to a human agent?
Yes — escalation rules, queue routing, and agent desktop handoff are part of every engagement.
Ready to build AI Chatbot Development?
Send us a brief — you'll hear back within one business day with next steps.