Support & Maintenance

Software Maintenance Development

Bug fixes, dependency updates, and feature iterations. Proactive ops so your team focuses on roadmap, not fires.

Who this is for

Built for teams like yours

Post-launch products

Keep velocity after the build team rolls off.

Lean IT teams

Extra SRE and QA without permanent hires.

Regulated systems

Patch cadence and evidence for auditors.

What you get

Capabilities included in your build

24/7 incident response

Defined SLAs and escalation paths.

Dependency hygiene

Renovate, CVE triage, and tested upgrades.

Performance tuning

Profiling and query optimisation on schedule.

SRE observability

Dashboards, alerts, and error budgets.

QA automation

Regression suites that block bad deploys.

Knowledge transfer

Runbooks your team can own over time.

Process

How we ship

  1. 01

    Discovery

    We start with a structured workshop to map goals, users, constraints, and success metrics.

  2. 02

    Design

    Wireframes evolve into interactive prototypes you can test with real users before a line of production code is written.

  3. 03

    Build

    Weekly demoable increments, written tests, and code reviews — no surprises at launch.

  4. 04

    Launch

    Hardened deployments, observability, and a launch plan covering rollout, comms, and rollback.

  5. 05

    Iterate

    Post-launch we track usage, fix friction, and ship improvements on a cadence that fits your roadmap.

Why teams pick us

Engineered for outcomes, not invoices

  • Uptime targets backed by on-call rotation
  • Predictable monthly cost vs emergency agencies
  • Same engineers who know your codebase
  • Security patches within agreed windows
  • Roadmap input from production signals
Tech stack

A modern, proven foundation

We pick boring, battle-tested tools so your platform stays maintainable five years from now.

PagerDutyDatadogSentryGrafanaRenovatePlaywright
FAQ

Common questions

+Can you support code you didn't build?

Yes — after a technical onboarding audit.

+SLA options?

Business hours, follow-the-sun, or 24/7 P1 — priced per tier.

+How do handoffs work?

Runbooks, shadowing, and gradual responsibility transfer.

+Feature work included?

Maintenance retainers are ops-focused; features are scoped separately.

+Minimum term?

Usually 6 months for 24/7; 3 months for business-hours.

Ready to build Software Maintenance?

Send us a brief — you'll hear back within one business day with next steps.